iVape online distribution center is the source of logistics for your online shopping experience.

Our online orders and warehouses are located in separate locations than our retail stores. 

Note: Please do not contact any of our Retail Store locations about your online orders. The Employees in our retail stores can not help you, and can not access any of your online information.

If you require support: you can e-mail a customer support representative at

If you are in need of immediate assistance placing an order: phone sales support is available Monday through Friday from 10AM to 5PM. Please note that for security purposes, we can not accept orders over the phone. 843-808-7435

Our online products ship from our warehouses located in Longs, South Carolina, and Surfside Beach, South Carolina.