iVape.net Shipping Policy
We make an earnest attempt to process all orders and ship them out to you in a timely manner. All packages and products are packed and shipped Monday through Friday within 3 business days following the day of the order.
Why does it take up to 3 days? Although most orders are processed and shipped within 24 working hours, many of our orders contain e-liquid purchases. Our E-liquid is hand crafted to order for superior flavor and freshness. We process items on a first-come, first-served basis, so many large liquid orders during the day can slow down our packing times. Rest assured, we work overtime to make sure that the wait is minimal, and the e-liquid is well worth it.
We ship using standard USPS First Class to anywhere in the United States of America. USPS Priority upgrades are currently available on the site as a purchase option that you can add to the cart, The upgrade item you choose must be added to cart in order to receive shipping upgrades. USPS does not accept package instructions, the package will be delivered wherever your normal mail is placed. You may not request the package to be left anywhere else.
International Shipments will be shipped with the best tracking possible with the shipping price that you've paid during checkout. We will attempt offer tracking for your shipment if available. We are not responsible for any lost, damaged, or refused packages or items within during international shipments. International orders should be made at your own risk. Should an issue arise with your shipment, we will attempt to contact the courier on your behalf. There are no warranties or guarantees with international shipments.
It is your responsibility as the buyer to know the local laws and import codes of your region or country. We will not falsify documents or engage in illegal imports. If your item is detained by your country's customs office, we can not be held responsible.
Our shipping is calculated at the following rates:
Domestic: $3.45 flat rate shipping for all orders under $25.00 total purchase price before tax and shipping. For for orders totaling $25.01-$64.99 - shipping rates are 11% of the total order price before tax and shipping. Free shipping on all orders over $65.00 before tax.
International: $17.00 flat rate shipping for all orders under $65.00 total purchase price before tax and shipping. For for orders totaling $65.01 and over - shipping rates are the base rate of 17.00 plus an additional 15% of the total order price before tax and shipping.
Our shipping terms for all orders are FOB Origin: We will not be held responsible for any goods once they are shipped and leave our premises. We will supply delivery confirmation on all orders in the USA and most international orders to track packages. In the unlikely event a package is lost, we will do our best to help a customer retrieve it. However with our FOB terms, it is important to understand that you, the buyer, will take responsibility for any and all goods, purchases, or merchandise once they leave our location. In case of loss or damages, we highly recommend you purchase the USPS insurance upgrade to protect your order.